General Find Solution Help

The find solution dialogs gather information from the user in an organized fashion (i.e. items grouped by topic or class and usage of highlighting) in an attempt to minimize the number of questions posed to the user. To minimize the number of questions or dialog items to answer, a system of pointers is employed to highlight the required input at any given time. The pointer which is displayed as ==> designates the dialog item which currently requires input. This item must be populated for the system to continue to the next question or dialog.

The recommended procedure is to fill in all applicable dialog items (including the highlighted item) in order to minimize the number of times a particular dialog or set of questions appears.

If at any time during the session you are unsure as to the direction of the questioning, click the Why button to see a chain of reasoning to justify the questioning process.

Once all applicable information is entered for a given dialog, click the Next button to submit the information and advance to the next stage of questioning. Click the Cancel button to abort the questioning session all together.